Refund Policy

Refunds

We do not offer refunds or replacements when customers enter the wrong shipping address.

We offer refunds if you meet the following:

(1) Items must be sent in the same condition as you receive using our return label that is provided by our customer service representatives.

(2) Email us at (gwen@lawsonsenterpriseandsolutionsllc) (Name, Order Number, and any information of why you are requesting a refund).

We have a 30 day money back guarantee with a 30% restocking fee. Once everything is complete, we will process your refund and it make take 3-5 business days to process through your bank.

Do not send your purchase back to the address from which it came.

 

Returned to Sender

If you provide the wrong address, and your order is returned to us by the mail carrier, we will reship it to you. You will need to pay a shipping and handling fee to cover the costs of reshipping. If you choose not to have us reship the order, we will refund you, but the refund will not include original shipping costs, priority processing or insurance. There will be a 30% restocking fee taken out of the refund as well.

Sometimes these packages are refused by the manufacturer and destroyed by the postal carrier. Sometimes they end up lost in transit. In any case in which we do not receive the package back, we can provide a 50% store credit towards a new item.

If you provided the correct address, we will reship the order to the same address free of charge. If you want to change the address, you will need to pay the shipping and handling fee.

Order Cancellation

All of our products are printed on demand, especially for each customer at the time that they order. Because of this, we can only cancel or modify orders within the first 12 hours after purchase.

Clearance Items

Items sold on clearance cannot be returned or refunded. They may not include original packaging. We make no guarantees about the condition of these items.

Warranties

Our standard refund and replacement policy lasts 30 days from the date your tracking number shows your order was delivered. If 60 days have gone by since your purchase was received, unfortunately we can’t offer you a refund or replacement.

International Shipping

Customs Duties, Tax and charges are not included in our base price. This is a shopper’s responsibility as each country has different Custom Duties and Laws of Taxation.


For inquiries and any other concerns, you may contact us through the following channels:

Email:
Call/SMS : ✆ (Phone Number) Mon-Fri 9am-5pm ET

More About Who I Am

Welcome to my shop! My name is Gwendolyn Fay Lawson Hunter, and my journey is one of resilience and passion.

I was the firstborn child of Lester Nathaniel Lawson and Eva Mae Lawson. I was raised by my grandmother, Mrs. Addie Lee Banks. I grew up deep in the country environment—a place with no electricity, no gas, no inside bathroom, only running water, a cast iron stove and big wash pan to bath in.


Neither my mother nor my grandmother ever read to me. As a matter of fact, the very first time I saw my own name in writing was in the first grade at Princeton Elementary School, in Haughton, Louisiana, when my teacher wrote my full name in large letters across the blackboard and told me to write it down. I would have never know what my name looked like. I was amused. However, my dad was an educated man. He was a college graduate Morgan State College and served his time in the United States Airforce.

From those humble beginnings, I went on to graduate from high school and college, eventually earning a Master’s degree in Business Education. My journey in entrepreneuralship began when launched my first business creating Case Report Forms (CRFs) for a pharmaceutical industry located in Shreveport, Louisiana. Since then, I have become a certified teacher for the 18 yers and I have established three other LLCs.

Today, this Etsy store stands as a proud by product of Lawson’s Enterprises and
Solutions, named after my daddy. After more than 18 years of teaching, I am preparing for retirement to focus fully on my online ventures, which include this Luxury ETSY shop and a real estate investor where I dedicate service in helping individuals from home foreclosure.

I successfully offer branded products in my Shopify store. I create and hand make each luxurous item for your Secrety Luxury ETSY enjoyment. It is my ultimate dream that people from all walks of life will discover Your Secret Luxury and
experience the true satisfaction of accessible, everyday elegance.

I hope you enjoy the projects I have created and please feel free to email your thoughts when it is convenient for you.

 shop-website

Visit my ETSY store